How can I place an order on

- Browse through various products available at our website and "Add to Bag" the product by selecting the size

- the product will be added to your cart once you click on the "Add to Bag"

- Go to your shopping bag and click on "Go to Checkout"

- Provide your Shipping and Billing Address

- Select the payment method by clicking on "Prepaid" or "Cash on Delivery"

- Confirm the payment and your order will be placed

How do I pay for my order?

These are the following ways you can pay for your order

Cash On Delivery

Credit Card

Debit Card

Net Banking


Coupon Redemption

Order Cancellation

You may cancel your order by clicking on the order status. If the order has been already shipped then cancellation will not be possible.

Do I need to create an account to place an order?

Not required to create an account. You can simply login by OTP & follow simple steps to place an order

Order not received on time?

In rare situations, orders may get delayed due to various issues which may by out of our hands. We will keep you updated through calls or emails on the status of your orders. You can also call or email us to check on your orders.

Do I need to pay any delivery or courier charges for my order?

No, there are no extra courier or delivery charges applicable on your orders above INR 1000. 

Order Tracking

Once your order is shipped from our warehouse, we will send you the tracking details. You can go to our courier partner's website and track your order with the XXXXXXXX.

When would I receive the refund of my order?

We will initiate the amount in your Sabhyata Wallet once your product returns to our warehouse and the quality check is done. It usually takes up to 4-5 business days for prepaid and 5-7 business days for COD order to reflect the amount to your Sabhyata Wallet . Please note that there will only be a refund in case there is manufacturing defect in the product.

Size is not available on the website?

You can call  + 919873299929 or email [email protected]

How can I figure out the correct size for me?

You can refer to our size chart which is available on the product page above "Go to Bag" button.

Is it safe to place an order with my credit/debit card?

Yes, all our payments are secured by Razorpay. Any details provided by you during transaction are completely safe with us. Please refer to our Privacy Policy to know more.


Payment failure while placing my order, what should I do?

If the amount has been deducted from your bank account then we would request you to wait for 24 hours as it's usually credited back to your account. If you do not receive the amount within 24 hours, call or email us with your bank account statement and we will help you further.

Can I get my order delivered to multiple addresses?

Your order can be delivered to only one address. If you wish to send products to several addresses, please place separate orders for each address.

Do you ship internationally?

Yes, we ship subject to the logistics availability in the particular country

How do I return my order?

Normally we arrange a reverse pickup for every return. However at times we are unable to do so due to unavoidable issues. In that case, you can return your order through courier. Refundable amount for self-shipping is Rs 100 only.

How do I redeem my loyalty points/B'day/Anniversary Voucher?

Normally at the time of checkout you will see redeem points and voucher option. You can enter details and on the basis of otp authentication can be redeemed .

How can i check my available Coupon Codes?

Once you login to website available points can be seen in your account